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购物帮助(买家篇)

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发表于 2005-12-22 03:14:52 | 显示全部楼层 |阅读模式
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><STRONG><SPAN style="FONT-SIZE: 13.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">购物帮助</SPAN></STRONG><STRONG><SPAN lang=EN-US style="FONT-SIZE: 13.5pt"><FONT face="Times New Roman">(</FONT></SPAN></STRONG><STRONG><SPAN style="FONT-SIZE: 13.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">买家篇</SPAN></STRONG><FONT face="Times New Roman"><STRONG><SPAN lang=EN-US style="FONT-SIZE: 13.5pt">)</SPAN></STRONG><SPAN lang=EN-US style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-font-kerning: 0pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><STRONG><SPAN lang=EN-US style="FONT-SIZE: 13.5pt"><FONT face="Times New Roman"><o:p></o:p></FONT></SPAN></STRONG></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><STRONG><SPAN style="FONT-SIZE: 11pt; COLOR: #0033ff; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">一</SPAN></STRONG><STRONG><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #0033ff; mso-bidi-font-size: 12.0pt"><FONT face="Times New Roman">.</FONT></SPAN></STRONG><STRONG><SPAN style="FONT-SIZE: 11pt; COLOR: #0033ff; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">如何选择商品</SPAN></STRONG><STRONG><SPAN style="FONT-SIZE: 12pt; COLOR: #0033ff; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">:</SPAN></STRONG><SPAN lang=EN-US style="FONT-SIZE: 12pt"><o:p></o:p></SPAN></P>
<P style="MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l1 level1 lfo3; tab-stops: list 18.0pt"><SPAN lang=EN-US style="FONT-SIZE: 10.5pt; mso-bidi-font-size: 9.0pt"><FONT face=宋体>(1)</FONT><SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN><SPAN style="FONT-SIZE: 10.5pt; mso-bidi-font-size: 12.0pt"><FONT face=宋体>您可以根据论坛的两个类别的卖场进入选择自己需要的商品:</FONT><SPAN lang=EN-US><BR></SPAN></SPAN><SPAN lang=EN-US style="FONT-SIZE: 10.5pt; mso-bidi-font-size: 9.0pt"><A href="http://bbs.bianzhirensheng.com/thread.php?fid=25"><FONT face=宋体>编织卖场(含毛线、编织工具及相关书籍);</FONT></A></SPAN><SPAN lang=EN-US style="FONT-SIZE: 10.5pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 9.0pt"><BR></SPAN><SPAN lang=EN-US style="FONT-SIZE: 10.5pt; mso-bidi-font-size: 9.0pt"><A href="http://bbs.bianzhirensheng.com/thread.php?fid=44"><FONT face=宋体>DIY|服饰卖场(含十字绣,串珠玉石等手工材料;相关书籍,各类服饰、箱包及其它商品。</FONT></A><o:p></o:p></SPAN></P>
<P><SPAN lang=EN-US style="FONT-SIZE: 10.5pt; mso-bidi-font-size: 9.0pt"><FONT face=宋体>(2)</FONT></SPAN><SPAN style="FONT-SIZE: 10.5pt; mso-bidi-font-size: 12.0pt"><FONT face=宋体>您可以使用论坛顶部的</FONT><SPAN lang=EN-US><FONT face=宋体>“搜索”功能,只要填写关键字,您就可以找到你想要的商品。<BR>(3)在卖场分类版块里头,所有店铺都标明了店铺所在地,您可以根据该店铺所在地就近选择您需要的商品。<BR>(4)论坛广告位及宣传海报上标注的商品会直接链接到该商铺版块,您可以点击直接进入查看您喜欢的商品。<o:p></o:p></FONT></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><STRONG><SPAN style="FONT-SIZE: 11pt; COLOR: #0066ff; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">二</SPAN></STRONG><STRONG><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #0066ff; mso-bidi-font-size: 12.0pt"><FONT face="Times New Roman">. </FONT></SPAN></STRONG><STRONG><SPAN style="FONT-SIZE: 11pt; COLOR: #0066ff; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">安全购物提示</SPAN></STRONG><STRONG><FONT face="Times New Roman"><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #0066ff; mso-bidi-font-size: 12.0pt"></SPAN><SPAN lang=EN-US style="COLOR: #0066ff"><FONT size=3> </FONT></SPAN></FONT></STRONG><B><SPAN lang=EN-US style="COLOR: #0066ff"><BR></SPAN></B><FONT face="Times New Roman"><SPAN lang=EN-US><FONT size=3>(</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt">1)</SPAN></FONT><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">对价格较高的商品,尽量选择同城当面交易,这是最放心的交易方式。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><BR><FONT face="Times New Roman">(2)</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">在购买商品前需要注意商品的描述,如对商品有疑问,您可以跟贴该商品或给卖家留言。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><BR><FONT face="Times New Roman">(3)</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">异地交易要保证收款人与网店的付款方式的名字一样,尽量选择第三方支付方式,货到付款,即使出现问题也会比较容易查找解决。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> <BR>(4)</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">向对方索要固定电话,在正式交易前核实该电话的有效性。建议分开时间尝试与之联系,以确认电话的真实性。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> <BR>(5)</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">收到商品后要在签收前打开确认,如果是邮局也要在邮局马上打开,确认责任。如果是快递包裹</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">商品有问题则不要签收。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> <BR>(6)</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">在购买商品的时候,尽量要求卖家提供必要的销售凭证和商家承诺凭证以保护您的权益。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> <BR>(7)</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">交易成功后请您保管好购物凭证,如汇款单、商家发货单、商家承诺等凭证,以便核实。</SPAN><FONT face="Times New Roman"><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"> </SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">(8)</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">商品出现问题</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">请及时与商家联系</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">如果商家不受理</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">请直接在商铺管理处发布投诉</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">.<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 9pt"><FONT face="Times New Roman"><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><STRONG><SPAN style="FONT-SIZE: 11pt; COLOR: #0033ff; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">三</SPAN></STRONG><STRONG><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #0033ff; mso-bidi-font-size: 12.0pt"><FONT face="Times New Roman">.</FONT></SPAN></STRONG><STRONG><SPAN style="FONT-SIZE: 11pt; COLOR: #0033ff; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">如何安全使用网上银行</SPAN></STRONG><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> </FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt"><BR><FONT face="Times New Roman"></FONT></SPAN><SPAN style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> </SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt"><FONT face="Times New Roman"> </FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">网上银行虽然方便,但由于多数人对其缺乏必要的了解,防范风险意识相对较弱,有时会因使用和操作等原因造成资金冻结、划转差错,甚至被人盗转账户资金等后果。因此</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> </FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">,掌握牢记一些注意事项,对于确保网上银行的资金安全是非常重要的。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> <BR><B>(1)</B></FONT></SPAN><B><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">正确设置密码</SPAN></B><B><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> </FONT></SPAN></B><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><BR></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">  对于网上银行来说,在某种程度上密码就相当于存折,如果密码被别人知道,在掌握登录卡号的情况下,他人就可以轻松登录您的帐户,办理支付、资金划转等事宜。因此,对网上银行密码的保管要高度重视。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> <BR></FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">  首先要使密码真正体现保密性,尽量不要用吉祥数字、出生年月、电话号码等易猜数字作密码。二是网上银行密码应与在柜台、</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">ATM</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">机、自助银行、电话银行等场所使用的密码不一致;登录密码和支付密码也不能相同,因为万一登录密码被窃,在不知支付密码的情况下,登录人只能办理帐户查询等一般业务,无法划转账户资金。三是要定期修改密码,对密码定期进行修改、更换将会使帐户资金更为安全。四是密码要记牢,如果不慎将网上银行登录、支付密码遗忘,则需要办理挂失或重新进行开户,费时费力。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> <BR><B>(2)</B></FONT></SPAN><B><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">谨慎操作</SPAN></B><B><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> </FONT></SPAN></B><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><BR></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">网上银行使用协议中,银行方要求客户方在输入网上银行交易信息时必须准确无误,否则造成损失,银行方概不负责,前面所说的李先生就属于这种情况。因此,在办理资金转账、网上汇款等自助业务时,一定要对汇入帐号、金额等信息认真校对,并且要注意数字中不能有</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">“-”</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">或空格,以免出错误。网上银行使用完毕后,一定要注意点击网上银行的</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">退出交易</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">选项,这样不仅是为退出交易页面,更重要的是为清除微机数据库中暂存的会话密码,充分保障安全。同时,客户输入登录密码、交易密码时,同一日内连续六次验证未通过,银行将自动冻结客户当日交易资格,如需当日解冻,需持本人身份证件及存折、银行卡到银行营业网点办理解除冻结手续。 </SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><BR><B><FONT face="Times New Roman">(3)</FONT></B></SPAN><B><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">定期对帐</SPAN></B><B><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> </FONT></SPAN></B><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><BR></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">  对于利用网上银行办理的转账和支付等业务,要随时做好记录,定期查看</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">“B2C</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">购物明细</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">、</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">历史交易明细</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">等选项,并于月末或季末打印网上银行业务对帐单,以便及时发现因网络故障、操作失误、银行记帐串户等原因造成的帐务差错。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> <BR></FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">  另外,每次登录网上银行后,都要注意</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">上一次登录时间</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">的提示,查看最近的登录时间,从而确定网上银行帐户是否被非法登录过。如果发现帐户被非法登录或资金被盗用,要及时通过网上或电话等快捷方式对注册卡以及相关帐户进行临时挂失,并尽快到营业网点办理书面挂失手续,以确保帐户资金安全。</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman"> </FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">对于网上公开的帐号尽量不要存放超过</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">100</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">元面值的资金</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">.</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">这样即使您的帐号不幸被盗</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">,</FONT></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">损失也不会太大</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt"><FONT face="Times New Roman">.:)<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><STRONG><SPAN style="FONT-SIZE: 11pt; COLOR: blue; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">四</SPAN></STRONG><STRONG><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: blue; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">.</SPAN></STRONG><STRONG><SPAN style="FONT-SIZE: 11pt; COLOR: blue; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">退换货规定</SPAN></STRONG><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana"><BR>(1)</SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">客户在向商家订货时,如果不是货品不全,尽量不要频繁更改订单,避免给商家造成不必要的麻烦,也避免在多次更换时造成商家不小心整理错误货品,如果是客户连续更换</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">3</SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">次订单情况下,商家发错货品,酌情减少商家的责任</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">.<BR></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt">(2)客户</SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">在收到货物时,如果产品有质量问题,请及时通知商家进行退换,并且退换的费用均由商家负担</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">.<BR></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt">(3)</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt"> </SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">客户在收到货物时,发现商家发错了部分货品,可以选择是否留下,或者退还,请商家补发原本定的货或者退款,其间发生的费用由商家负担</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">.<BR></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt">(4)</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt"> </SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">如果产品并非质量问题,而且产品与商家销售图片一致,只是由于个人喜好,不能选择退货退款,商家不负担任何责任</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">.<BR></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt">(5)</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt"> </SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">如果退换货的时候涉及到赠品,则根据商家赠品规则执行,如果退回其中部分货品后客户不能享受赠品,客户必须退还赠品</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">.<BR></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt">(6)</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt"> (</SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">支</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">)</SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">和</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">(</SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">贝</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">)</SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">执行后,纠纷发生的时候,货款不是在淘宝就是在易趣那边,因此只要买卖双方协商货品的处置即可,货款根据货品的处置来计算该付给双方的费用</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><STRONG><SPAN style="FONT-SIZE: 11pt; COLOR: blue; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">五</SPAN></STRONG><STRONG><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: blue; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">.</SPAN></STRONG><STRONG><SPAN style="FONT-SIZE: 11pt; COLOR: blue; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">申诉及处理</SPAN></STRONG><STRONG><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: blue; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.0pt">:<o:p></o:p></SPAN></STRONG></P>
<P><SPAN lang=EN-US style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman'; mso-bidi-font-size: 9.0pt; mso-font-kerning: 1.0pt">(1)</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt"><FONT face=宋体>对于发生了网上成交不愉快的情况,您需在收货后的</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman'; mso-bidi-font-size: 9.0pt; mso-font-kerning: 1.0pt">3</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt"><FONT face=宋体>天内与卖家联系,卖家在取得您的联系后的</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman'; mso-bidi-font-size: 9.0pt; mso-font-kerning: 1.0pt">3</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt"><FONT face=宋体>天内应进行回应申诉,并尽量与您达成共识。</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman'; mso-bidi-font-size: 9.0pt; mso-font-kerning: 1.0pt"><BR>(2)</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt"><FONT face=宋体>在您与卖家联系的</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman'; mso-bidi-font-size: 9.0pt; mso-font-kerning: 1.0pt">3</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt"><FONT face=宋体>天内,对方未作出任何回应申诉,您应该向论坛提交投诉。论坛会在</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman'; mso-bidi-font-size: 9.0pt; mso-font-kerning: 1.0pt">3</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt"><FONT face=宋体>个工作日内对被投诉方发出警告,并在取得对方申诉的基础上进行协调并处理。</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman'; mso-bidi-font-size: 9.0pt; mso-font-kerning: 1.0pt"><BR>(3)</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt"><FONT face=宋体>作为被投诉方,如果在论坛给出警告的</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman'; mso-bidi-font-size: 9.0pt; mso-font-kerning: 1.0pt">3</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt"><FONT face=宋体>天后,还是未进行任何回应申诉或者没有诚意配合论坛完成调解工作,论坛根将据自己的判断给予被投诉方一定的处罚。</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman'; mso-bidi-font-size: 9.0pt; mso-font-kerning: 1.0pt"><BR>(4)</SPAN><FONT face=宋体><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 9.0pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt">根据论坛的服务条例,论坛只是一个交易平台,我们只能在论坛的责权范围内对投诉做出处理,当销售矛盾不能协商解决时,用户可以向消费者协会投诉或通过法律途径解决,论坛不会就买卖双方的任何过失承担任何责任。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 9.0pt"><o:p></o:p></SPAN></FONT></P>
<P><STRONG><SPAN style="FONT-SIZE: 13.5pt; COLOR: fuchsia; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"><FONT face=宋体>给买家的建议</FONT></SPAN></STRONG><SPAN lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Verdana"><BR></SPAN><FONT size=3><SPAN lang=EN-US style="COLOR: #ee00ee; FONT-FAMILY: Verdana">(1)</SPAN><SPAN style="COLOR: #ee00ee; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"><FONT face=宋体>选择信誉比较好的商家</FONT></SPAN></FONT><FONT size=3><SPAN lang=EN-US style="COLOR: #ee00ee; FONT-FAMILY: Verdana">.<BR>(2)</SPAN><SPAN style="COLOR: #ee00ee; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"><FONT face=宋体>支付方式尽量选用支付宝</FONT></SPAN><SPAN lang=EN-US style="COLOR: #ee00ee; FONT-FAMILY: Verdana">|</SPAN><SPAN style="COLOR: #ee00ee; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"><FONT face=宋体>贝宝交易</FONT></SPAN></FONT><FONT size=3><SPAN lang=EN-US style="COLOR: #ee00ee; FONT-FAMILY: Verdana">.<BR>(3)</SPAN><SPAN style="COLOR: #ee00ee; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"><FONT face=宋体>请在详细询问商品情况后再下定单</FONT></SPAN><SPAN lang=EN-US style="COLOR: #ee00ee; FONT-FAMILY: Verdana">.</SPAN><SPAN style="COLOR: #ee00ee; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"><FONT face=宋体>特别是图片与实物差异可能引起的不必要纠纷</FONT></SPAN></FONT><FONT size=3><SPAN lang=EN-US style="COLOR: #ee00ee; FONT-FAMILY: Verdana">.<BR>(4)</SPAN><SPAN style="COLOR: #ee00ee; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"><FONT face=宋体>一切交易过程不论是在商铺或</FONT></SPAN><SPAN lang=EN-US style="COLOR: #ee00ee; FONT-FAMILY: Verdana">QQ</SPAN><SPAN style="COLOR: #ee00ee; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"><FONT face=宋体>或信箱内完成均保留所有内容</FONT></SPAN><SPAN lang=EN-US style="COLOR: #ee00ee; FONT-FAMILY: Verdana">.</SPAN><SPAN style="COLOR: #ee00ee; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"><FONT face=宋体>在处理纠纷的时候将做为证据引用</FONT></SPAN><SPAN lang=EN-US style="COLOR: #ee00ee; FONT-FAMILY: Verdana">.</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Verdana"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US><FONT size=3><FONT face="Times New Roman"><o:p></o:p></FONT></FONT></SPAN></P>

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zan

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发表于 2005-12-23 18:53:36 | 显示全部楼层
支持! [s:21]

有个建议,建议商家没有删帖子的权利。这样能够看出来那个信誉好!

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发表于 2005-12-23 22:02:36 | 显示全部楼层
终于有了一个比较规范的交易方式,支持再支持![s:16]
强烈同意楼上MM的意见!有时候看到所有的论坛里的帖子都是一片赞扬之声,真的有点发麻,总不能一个个的试才能找到真正的信誉比较好的商家吧?

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 楼主| 发表于 2005-12-24 00:58:51 | 显示全部楼层
商家有权删除不适当的内容.但商家不可以在这儿删除对自己不利的内容.所以如果和商家协议不成,可以在这儿投诉而不需要在商家版块内乱起贴子.商家有自己的日常事务要处理.
     

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发表于 2005-12-26 01:13:32 | 显示全部楼层
  支持!支持!!规范经营是买卖双方的共同愿望!感谢网站的管理深度和广度!
     

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发表于 2005-12-27 21:33:29 | 显示全部楼层
严重支持

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发表于 2005-12-28 21:06:18 | 显示全部楼层
举双手赞成!

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发表于 2006-1-1 02:56:24 | 显示全部楼层
[s:2] 请教请教什么是支付宝和贝宝啊:(

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发表于 2006-1-1 02:59:28 | 显示全部楼层
还有就是我怎么没找到在那里申请啊~55555555555请告之嘛~

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发表于 2006-1-6 14:50:33 | 显示全部楼层
下面是引用瑞小小于2006-01-01 02:56发表的:
[s:2] 请教请教什么是支付宝和贝宝啊:(

支付宝是淘宝网站旗下的一个收付款工具,买家使用支付宝是把钱先付给淘宝,然后淘宝通知卖家发货,买家收到货后再通知淘宝打款给卖家,从而保障买卖双方的交易安全。
网址是https://www.alipay.com/

贝宝是ebay易趣网站旗下的一个收付款工具,分中国和外国两个站,中国的网址是https://www.paypal.com/cn
另外,易趣还有一个安付通,使用方法同支付宝相同,只不过登到易趣的东东要收卖家的钱钱,呵呵:)
不知道我的解释够不够清楚,呵呵:)
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